Personal number at risk
Using a personal WhatsApp for business mixes customer conversations with personal life. One policy violation can result in a permanent ban with no recourse.
Official Meta Tech Provider
Send WhatsApp campaigns to 10,000+ contacts. Automate every reply.
The complete WhatsApp Business API platform for Indian brands. Bulk campaigns, AI chatbots, shared team inbox, and drag-drop automation flows. INR billing, GST invoices, no markup on conversations.
✓ 98.5% delivery rate
Dashboard preview
The full WhatsApp dashboard with real data
This is what the actual interface looks like, built with representative dummy data so you can evaluate before you sign up.
Interactive previewClick the tabs below to explore
app.ugccontent.in/whatsapp/inbox
🔍 Search conversations…
P
Priya Sharma2m
Thanks, that was super quick! 🙏2
R
Rahul Verma5m
Can I see the pricing plan?
M
Meera Singh12m
Order received, thank you! ✓1
A
Arjun Patel1h
When will it be delivered?
K
Kavya Nair2h
Yes, I am definitely interested
Shared inbox with real-time conversation view
Send templates, tag contacts, and trigger automations
Powering WhatsApp for brands across India
2M+Messages sent monthly
500+Active brands on platform
98.5%Average delivery rate
Why it matters
The WhatsApp chaos most brands are stuck in
These are the blockers teams hit before they find a better system.
Zero visibility into performance
The WhatsApp Business App gives you no data on opens, link clicks, or campaign ROI. You are flying blind every time you hit send.
Hard broadcast ceiling
Manual broadcasts cap at 256 contacts, cannot be automated, and require a phone to be online. There is no way to scale this for a growing customer base.
How it works
3 steps to WhatsApp at scale
Three straightforward steps, from setup to your first result.
Connect your number
Complete the Meta Business Verification checklist with our guided setup. Get your WhatsApp number live on the API within a few business days.
Build your automation flows
Use the visual canvas to create button paths, keyword responders, delays, and conditions. No code required.
Launch campaigns and track results
Upload your contact list, pick an approved template, schedule the send, and monitor delivery, read, and reply rates in real time.
Feature deep-dive
See exactly how each feature works
Real dashboard UI with dummy data, so you know precisely what to expect before signing up.
Bulk Campaigns
Send 10,000 WhatsApp messages and watch open rates in real time
The problem
Broadcast limits of 256 contacts, no delivery data, and a personal number at risk. Most brands hit this ceiling the moment their customer list starts growing.
With the official Meta Cloud API, send to unlimited segmented contacts from a verified business number. Every send shows per-contact delivery, read receipt, and reply data live in the analytics dashboard.
- Schedule sends in advance for optimal timing
- Filter contacts by tag, last-message date, or opt-in status
- Compare open rates across campaigns side by side
6,350Sent today
65.8%Read rate
3.2%Click rate
| Campaign | Status | Sent | Read | CTR |
|---|---|---|---|---|
| Diwali Sale 2024 | Sent | 4,250 | 2,890 | 68.1% |
| New Arrival — Nov | Sent | 2,100 | 1,470 | 62.4% |
| Cart Recovery Flow | Scheduled | — | — | — |
| Loyalty Reward | Draft | — | — | — |
Automation Builder
Build a complete customer journey with zero code
The problem
Manually following up on every enquiry, order, or button click is impossible at scale. Teams either skip follow-ups or burn out trying to keep up.
The visual canvas lets you drag-drop trigger nodes, condition branches, delays, and message actions. One flow handles thousands of simultaneous journeys with no manual intervention.
- Route customers down different paths based on button clicks
- Auto-tag contacts when they reach specific flow steps
- Trigger flows from campaigns, inbound messages, or API events
Template Button Click"Yes, I'm interested"
Add TagTag: "Interested"
Send MessageFollow-up in 1 hour
Exit FlowButton: "Not now"
Contact Management
Segment contacts and personalise every message at scale
The problem
Sending the same message to every contact ignores purchase history, engagement level, and interest signals, leading to high opt-out rates and low conversion.
Tag contacts automatically during automation flows, manually from the inbox, or via CSV import. Build smart lists that self-update when contact attributes change so your audience is always accurate when you hit send.
- Unlimited custom tags per contact
- Smart lists that update automatically from filter rules
- View full conversation history alongside contact profile
VIPBuyerLeadRe-engage
| Name | Tags | Last msg | Status |
|---|---|---|---|
| Priya Sharma | VIPBuyer | 2h | Active |
| Rahul Verma | Lead | 1d | Active |
| Kavya Nair | Re-engage | 5d | Inactive |
| Arjun Patel | Buyer | 4h | Active |
Complete feature list
Everything in one WhatsApp platform
Everything designed to work together, no separate tools, no stitching required.
Bulk Campaign Broadcasts
Send to thousands of segmented contacts simultaneously. Schedule delivery, A/B test messages, and track results per send.
Visual Automation Builder
Drag-drop canvas with button routing, condition branches, time delays, and tag actions. Build complex flows in minutes.
Shared Team Inbox
All agents see every conversation in one view. Assign chats, add internal notes, and resolve tickets without confusion.
Smart Contact Lists
Build dynamic audiences by filtering on tags, engagement date, opt-in status, and custom attributes, updated automatically.
Template Manager
Create, submit, and track Meta template approvals in one place. Manage all approved templates per language and category.
Media Library
Upload images, videos, and documents once and reuse them across campaigns and automation flows.
Analytics Dashboard
See delivery rate, read rate, reply rate, and opt-out rate for every campaign. Filter by date range and compare periods.
Green Tick Verification
Step-by-step verification support to get the official green tick badge on your WhatsApp Business profile.
Ready to scale your brand?
Join thousands of brands already running campaigns, automating WhatsApp, and sourcing creators on UGC India. Free to start.
Related features
Also explore
Everything works better together. See how these features connect.
FAQ
Frequently asked questions
Everything you need to know before getting started.
Is this the official WhatsApp Business API?
Yes. UGC India is an Official Meta Tech Provider powered by the official Meta Cloud API. Your number is verified directly with Meta and all messaging follows WhatsApp Business Policy.
Do I need a new phone number?
You can use an existing number that has never been registered on WhatsApp Business App, or a fresh SIM. We guide you through the Meta Business verification process step by step.
What is the cost per conversation or message?
Conversation-based billing is passed through at Meta's official rates in INR with no markup. You see exactly what Meta charges, itemised per conversation category.
Is there a free trial?
Yes. You get a sandbox environment to test flows and templates before going live. Full production access starts with our lowest paid plan.
Can I send bulk messages without getting banned?
Yes, provided you follow Meta's Messaging Policy, which our platform enforces. We use approved templates for broadcasts, warm up new numbers gradually, and surface opt-out instructions automatically.
How long does green tick verification take?
Typically 3 to 14 business days. We handle the application, checklist, and follow-ups with Meta on your behalf.
Can multiple agents use the same WhatsApp number?
Yes. The shared inbox lets unlimited agents view, assign, and respond to conversations from one number simultaneously.
Does it integrate with Shopify or WooCommerce?
Webhook and API integrations are available. You can trigger WhatsApp messages from Shopify order events, abandoned cart, or any custom event.
Can I automate replies to common questions?
Yes. The automation builder supports keyword triggers, button flows, and condition branches. Common questions can be answered by the bot and escalated to a human when needed.
What types of messages can I send?
Template messages (broadcast and transactional), free-form replies within 24-hour service windows, interactive list and button messages, and media messages including image, video, document, and audio.
Is a GST invoice provided?
Yes. All billing is in INR and you receive a GST-compliant tax invoice every billing cycle.
What is a WhatsApp template message?
A pre-approved message format submitted to and approved by Meta. Templates are required for any outbound message sent outside the 24-hour customer-service window.
Can I segment contacts and send targeted campaigns?
Yes. Contact lists can be built using tags, last-message date, opt-in status, and custom attributes. Each campaign can target a specific list or filter combination.
How is this different from the WhatsApp Business App?
The Business App is limited to a single device and 256-contact broadcasts. The API supports unlimited contacts, multi-agent access, automation, analytics, and official campaign management.
Does it support Hindi and regional languages?
Yes. Templates can be created and approved in any language Meta supports, including Hindi, Tamil, Telugu, Marathi, and Kannada.
Can I track who clicked a link in my WhatsApp message?
Yes. UTM parameters are automatically appended to links, and click-through data is visible per campaign in the analytics dashboard.
What happens if a contact replies STOP?
They are automatically marked as opted-out and excluded from all future campaign sends. You can filter opted-out contacts from lists at any time.
Is there a limit on how many contacts I can upload?
No hard limit. Contacts are stored in our database and you can upload via CSV or sync from external sources. Performance may vary based on your Meta-approved message tier.