Inbox overwhelm during campaigns
When a Reel goes viral, hundreds of DMs arrive within hours. Manually replying means most leads never hear back and convert elsewhere.
100% Meta-Approved Automation
Reply to every Instagram DM automatically.
Set keyword triggers on DMs, comments, and story replies. Send lead magnets, collect contact details, and qualify buyers without manually responding to every message.
✓ Responds in under 3 seconds
Dashboard preview
The Instagram automation canvas with a live flow
This is what the actual interface looks like, built with representative dummy data so you can evaluate before you sign up.
Interactive previewClick the tabs below to explore
app.ugccontent.in/instagram/automations
Template Button Click"Yes, I'm interested"
Add TagTag: "Interested"
Send MessageFollow-up in 1 hour
Exit FlowButton: "Not now"
Keyword triggers respond in under 3 seconds
Step analytics show exactly where users drop off
Powering Instagram growth for brands and creators
150K+Auto-replies sent monthly
1,200+Active automation flows
3.8xAverage lead response speed improvement
Why it matters
Why manual DM management breaks at scale
These are the blockers teams hit before they find a better system.
No structured follow-up system
Without automation, a promising commenter gets one reply and then nothing. There is no way to nurture interest, collect details, or move people through a journey.
Slow first response kills conversions
Response within the first 5 minutes dramatically outperforms anything slower. Manual replies cannot compete at this speed.
How it works
How Instagram DM automation works
Three straightforward steps, from setup to your first result.
Connect your Instagram account
Link your Instagram Business or Creator account through Meta's official OAuth flow in under 5 minutes. No screen scraping, no unofficial workarounds.
Set your triggers and design your flow
Choose a trigger (keyword DM, Reel comment, story reply), then drag-drop your response steps: messages, delays, collect-input, and condition branches.
Go live and monitor results
Activate the flow and watch the analytics. Track how many users triggered it, how many completed each step, and how many opted out.
Feature deep-dive
See exactly how each feature works
Real dashboard UI with dummy data, so you know precisely what to expect before signing up.
Keyword Trigger
Turn every "send me the link" comment into an automatic DM
The problem
You post a Reel and hundreds of people comment asking for the product link or discount code. Replying manually takes hours and most get ignored by the time you see them.
Set any keyword (e.g. "LINK", "PRICE", "FREE") as a comment trigger. The moment someone comments that word, they instantly receive a private DM with exactly what you want to send.
- Responds in under 3 seconds, 24/7
- Works on Reels, feed posts, and story replies
- Unlimited concurrent trigger conversations
Template Button Click"Yes, I'm interested"
Add TagTag: "Interested"
Send MessageFollow-up in 1 hour
Exit FlowButton: "Not now"
Lead Capture in DM
Collect phone numbers and emails directly inside Instagram DMs
The problem
Instagram lets you DM a follower but gives you no way to capture their contact details. Your Instagram audience stays locked inside Instagram and you cannot reach them on other channels.
Add a collect-input step to any DM flow. The automation prompts the user to reply with their email or phone number, then stores it in UGC India ready for WhatsApp or email follow-up.
- Store captured contacts with auto-applied tags
- Sync to WhatsApp and email lists instantly
- All data stored securely in your account
VIPBuyerLeadRe-engage
| Name | Tags | Last msg | Status |
|---|---|---|---|
| Priya Sharma | VIPBuyer | 2h | Active |
| Rahul Verma | Lead | 1d | Active |
| Kavya Nair | Re-engage | 5d | Inactive |
| Arjun Patel | Buyer | 4h | Active |
Flow Analytics
See exactly where leads drop off in your DM funnel
The problem
Without analytics, you have no idea if your DM automation is converting or if people are triggering the flow and ignoring every message after the first.
The automation analytics panel shows step-by-step completion rates. See how many users triggered the flow, completed each step, and where they dropped out. Use this to optimise your message sequence.
- Completion rate per step
- Opt-out rate and top exit points
- Compare performance across multiple flows
342Enrolled
278Completed
81%Completion
64Dropped
Node performance
| Step | Reached | Passed | Dropped |
|---|---|---|---|
| Tag: Interested | 342 | 342 | 0 |
| Send follow-up | 342 | 289 | 53 |
| Exit check | 289 | 278 | 11 |
Complete feature list
Everything your Instagram DM strategy needs
Everything designed to work together, no separate tools, no stitching required.
Keyword DM Triggers
Fire a DM sequence when anyone messages a specific word or phrase. Perfect for lead magnets, discount codes, and resource delivery.
Comment-to-DM Flows
When someone comments a trigger word on your Reel, they instantly receive a private DM. Converts public engagement into private conversations at scale.
Story Reply Automation
Capture story reactions and replies and route them into a nurture sequence. Never lose a warm lead from your story engagement again.
Multi-step Message Sequences
Send up to 10 follow-up messages with configurable delays. Build onboarding, nurture, and re-engagement journeys.
Lead Capture in DM
Prompt users to share their email or phone number during the DM conversation. All data is stored in your UGC India contact database.
Tag and Segment Contacts
Auto-tag anyone who triggers a flow so you can segment them for future campaigns and track which automation drove each lead.
DM Broadcast to Opted-In Followers
Send broadcast DMs to users who have previously messaged you or opted in, fully compliant with Meta's messaging policy.
Flow Analytics Dashboard
Track trigger volume, step completion rates, reply rates, and opt-outs per flow. Compare flows over time to see what converts.
Ready to scale your brand?
Join thousands of brands already running campaigns, automating WhatsApp, and sourcing creators on UGC India. Free to start.
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Also explore
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FAQ
Frequently asked questions
Everything you need to know before getting started.
Is this allowed by Instagram and Meta?
Yes. All automations run through Meta's official Messaging API for Instagram. We do not use third-party screen scrapers or unofficial methods that violate Instagram's Terms of Service.
Will my account get banned?
No, as long as you follow Meta's Messaging Policy, which our platform enforces. Our automations include opt-out handling, rate limiting, and policy guardrails to keep your account safe.
Can I trigger a DM when someone comments on a Reel?
Yes. A user comments on your Reel with a keyword (e.g. "LINK") and they automatically receive a DM with whatever you want to send. This is one of the most common flows on the platform.
Does it work for both brand accounts and creator accounts?
Yes. Any Instagram Business or Creator account connected to a Facebook Page can use the automation. Personal accounts are not supported by Meta's API.
Can I collect email addresses inside Instagram DMs?
Yes. Set up a collect-input step in your DM flow that prompts users to share their email address, then store it against their profile in UGC India.
What is a keyword trigger?
A keyword trigger fires when an incoming DM or comment contains a specific word or phrase. For example, "PRICE" could trigger a DM with your product pricing card.
How many flows can I create?
Unlimited flows on all paid plans. Each flow can have multiple steps, conditions, and branches.
Can I send a PDF or link via DM?
Yes. DM flows support text messages, image attachments, and clickable URL buttons. PDFs can be linked via a URL.
Does it work in Hindi and regional languages?
Yes. Your flow messages can be written in any language. Instagram supports Unicode, so Hindi, Tamil, Telugu, and other regional languages all work.
What is the difference from ManyChat?
UGC India is built for Indian creators and brands with INR billing, GST invoices, local support, and deep integration with UGC campaigns and portfolio tools. ManyChat has no local billing or India-specific workflows.
Is there a free plan?
There is a limited free tier for testing flows. Full automation capacity including unlimited active flows and broadcast features requires a paid plan.
Can I send bulk DMs to followers?
You can broadcast to users who have previously messaged you or opted in. This is required by Meta's policy. Cold DM blasts to random followers are not supported.
What happens if someone says stop?
Any user who replies "stop" or "unsubscribe" is automatically opted out and will not receive further automated messages from your flows.
Can I A/B test different DM flows?
A/B testing for DM flows is on the roadmap. Currently, you can run multiple flows in parallel and compare analytics manually.
How long does setup take?
Connecting your Instagram account typically takes under 10 minutes. Building your first keyword DM flow can be done in under 30 minutes using our pre-built templates.