Contact Us

Have a question about UGC India, your account, a campaign, a payment, or anything else? Reach out to our team — we read every message and respond as quickly as we can.

General & Support Enquiries

For account help, campaign support, creator queries, or general questions:

Email: team@ugccontent.in

Billing & Payment Support

For wallet top-up issues, refund requests, payment failures, or invoice queries:

Email: team@ugccontent.in

Please include your registered email address and Razorpay transaction/payment ID in your message so we can resolve your query faster. See our Refund & Cancellation Policy for eligibility details.

Privacy & Data Requests

For data access, correction, or deletion requests under applicable privacy laws:

Email: team@ugccontent.in

Business Information

UGC India
Website: ugccontent.in
Email: team@ugccontent.in

Response Times

• General support: within 2 business days
• Billing & payment queries: within 2 business days
• Refund decisions: within 3 business days of receiving the request
• Data/privacy requests: within 7 business days